About Us / Return Policy / Shipping
Our mission is to provide our customers with the largest selection of beads and beading accessories while providing a friendly, customized buying experience at competitive low prices.
Bead Unique is unlike any other retail bead store with its eye catching inventory which offers a diversity of product and uniqueness that is rarely found in this quantity and quality. We offer a clean, uncluttered, boutique style shopping experience.
We are the only full-range retail bead store in the northwest valley of Phoenix AZ and we have the largest selection of seed beads (over 4,000) and Miyuki Delicas (over 1,200) in the southwest. We specialize in high quality beads, findings and beading accessories. In addition to the largest inventory in the area, we offer free workspace during our operating hours and of course, access to tools and other necessary supplies.
RETURNS AND EXCHANGES
We accept returns and exchanges within 20 days of the original order date on the invoice. All products must be unopened in original packaging or still on original strands. We will process your return or exchange within two days of receiving inventory. There are no restocking fees.
You will receive a credit in the same form as your original payment (ie, credit card, PayPal, gift certificate, etc.)
If you received quantity discount pricing, we reserve the right to recalculate your order total based on the actual items you kept.
This return policy may be changed at any time without notice.
Bead Unique ships all orders via Priority Mail with the United States Postal Service and provides free shipping on all orders $25.00 and over. All orders under $25.00 are shipped via Priority Mail and are charged a flat rate of $5.00.
Bead Unique ships orders Tuesday through Saturday, excluding holidays. Orders placed after 4:00 pm Arizona Time will be processed the next business day. All shipping dates are pending credit card verification. Please allow 3-5 business days for your order to process before it is shipped. Once your order is processed you will receive a tracking number.
Some items are shipped direct from our fulfillment center. In this instance you may receive more than one shipment and more than one tracking number.